Data Protection Documents

Privacy Policy Oasis66

Your privacy is our priority. This document explains in detail how oasis66 collects, stores, protects and uses your personal information — with full transparency and accountability.

Updated: 1 January 2026
Our Privacy Commitment

Six Principles Data Protection Oasis66

256-bit SSL Encryption

All data transmitted between your device and oasis66 servers is protected with SSL 256-bit encryption — the same standard used by leading banking institutions.

No Sharing Without Consent

Oasis66 never sells, rents or shares your personal data with third parties for marketing purposes without your explicit consent.

Secure Data Storage

Your data is stored on servers protected by layered security systems, 24/7 monitoring and strict access controls to ensure no unauthorised party can access it.

Full User Access Rights

You have the right to access, correct, transfer or request deletion of your personal data at any time by contacting the Oasis66 support team.

Marketing Preference Controls

You may opt out of receiving marketing communications at any time via your account settings or by contacting our customer support.

Regular Security Audits

Oasis66's data security systems are regularly audited by independent third parties to ensure our data protection practices consistently meet the latest standards.

1

Introduction and Policy Scope

This Privacy Policy explains how Oasis66 ("we", "our platform") collects, uses, stores and protects your personal information ("User", "you") when you use our website at oasis66.vu and the Oasis66 mobile app.

We understand that entrusting personal data to any platform is a serious decision. That is why Oasis66 committed to ensuring that every piece of information you provide to us is handled with full responsibility, transparency and in line with data protection best practices.

By registering an account or using any Oasis66 service, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our platform and contact us to close your account.

2

Types of Personal Data We Collect

Oasis66 collects only the data that is genuinely necessary to provide and improve our services. The data we collect can be grouped into several categories:

Data Category Examples of Information Requirements
Identity Data Full name, identification card number, date of birth Mandatory (KYC)
Contact Data Email address, phone number Mandatory
Financial Data Bank account number, bank name, transaction statements Mandatory (Payment)
Technical Data IP address, browser type, operating system, general location Automatic
Usage Data Game history, login activity, platform preferences Automatic
Communication Data Live chat transcripts, support emails, feedback Where applicable
3

How We Collect Your Data

Your personal data is collected through several different channels as you interact with the platform Oasis66:

  • Account Registration: When you register a new account at Oasis66, you provide your identity and contact information directly to us.
  • KYC Process: During identity verification, you submit documents such as a copy of your MyKad and bank statement to us.
  • Financial Transactions: Deposit and withdrawal information is collected automatically when you make transactions via DuitNow, FPX, Touch 'n Go, Boost or GrabPay.
  • Platform Activity: Technical and usage data is collected automatically via cookies, tracking pixels and similar technologies as you browse our platform.
  • Support Communications: When you contact our customer support team via live chat or email, those interactions are recorded for service quality purposes.

Data Minimisation Principle: Oasis66 practises the principle of data minimisation — we only collect information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data.

4

How We Use Your Data

Personal data collected by Oasis66 used for legitimate and transparent purposes. Here is how we use your data:

  • Account Management: Creating and managing your user account, including identity verification and financial transaction processing.
  • Service Provision: Enabling you to access all games, claim bonuses, join the VIP programme and use all features of the Oasis66 platform.
  • Security and Fraud Prevention: Detecting and preventing fraudulent activity, money laundering and unauthorised access to your account.
  • Legal Compliance: Fulfilling legal obligations related to KYC, anti-money laundering (AML) and reporting to authorities when required.
  • Platform Improvements: Analysing usage patterns to improve the design, performance and overall user experience of our platform.
  • Service Communications: Sending important notifications related to your account, security, transactions and service updates.
  • Marketing (with consent): Sending information about promotions, new bonuses and exclusive offers to users who have consented to receive them.
5

Data Sharing with Third Parties

Oasis66 does not sell your personal data to anyone. However, in certain limited and lawful situations, we may share some of your data with the following parties:

  • Payment Providers: Required transaction information is shared with payment service providers such as DuitNow, FPX and digital wallets to process your deposits and withdrawals.
  • Game Providers: Basic game data is shared with game providers based on the technical requirements of delivering games to you.
  • Authority: Oasis66 will disclose required data to the relevant authorities when mandated by law or court order.
  • Technical Service Providers: Technical partners that support platform operations (such as cloud computing services) are bound by strict confidentiality agreements.

All third parties that receive your data from oasis66 are required to protect that data to a security standard equal to or higher than the one we apply ourselves.

6

Data Protection Security Measures

Protecting your data from unauthorised access, loss or misuse is a responsibility we take seriously at Oasis66. We implement multiple layers of technical and organisational security:

  • 256-bit SSL/TLS Encryption for all data communications between your device and our servers.
  • Data encryption at rest for sensitive information stored in our databases.
  • Role-based access control — only staff with a legitimate business need may access user data.
  • 24/7 security monitoring with an automated intrusion detection system.
  • Regular security audits by an independent and qualified third party.
  • Two-factor authentication (2FA) available to all user accounts.

Shared Responsibility: While we take all reasonable steps to protect your data, account security also depends on your actions — use a strong password, enable 2FA and never share your login details with anyone.

7

Cookies, Tracking and Analytics

Oasis66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Collecting analytics data on how you use the platform to help us improve it. This data is aggregated and anonymised.
  • Functional Cookies: Remembering your preferences such as language, display settings and game choices for a more personalised experience.
  • Marketing Cookies: Used to show you relevant promotions. You may decline these cookies via your browser settings.

You may manage cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the Oasis66 platform.

8

Your Rights Regarding Personal Data

As a user Oasis66, you have the following rights regarding your personal data. You may exercise any of these rights by contacting our customer support:

Right of Access

You have the right to obtain a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If any data we hold about you is inaccurate or outdated, you have the right to request immediate correction.

Right to Erasure

You may request deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transfer it to another service provider.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data pending an investigation or appeal.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, and we will honour that request promptly.

9

Data Retention Period

Oasis66 does not retain your personal data for longer than necessary. The retention period depends on the type of data and the purpose for which it was collected:

  • Active Account Data: Retained for the duration your account is active and for the specified period following account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after the business relationship ends in accordance with anti-money laundering requirements.
  • Technical and Security Logs: Retained for 12 months for security investigation purposes if required.
  • Support Communication Records: Retained for 3 years for reference and service quality assurance purposes.

Upon expiry of the retention period, your data will be securely deleted or anonymised in accordance with our internal procedures.

10

Children's Privacy Protection

Oasis66 is a platform for individuals aged 18 and above only. We do not knowingly collect personal data from minors. Should we discover that data from a minor has been collected without our knowledge, the account in question will be terminated immediately and the data deleted.

If you are a parent or guardian and believe your child has registered at Oasis66 without authorisation, please contact our support team immediately via live chat for prompt action.

11

Amendments to the Privacy Policy

Oasis66 reserves the right to update this Privacy Policy from time to time to reflect changes in our service practices, legal requirements or technological developments. When material amendments are made, we will notify you via an in-platform notification or email to your registered address.

The "Updated" date at the top of this page always reflects the date this policy was last amended. We encourage you to review this page periodically to stay informed about how we protect your privacy.

12

Contact Us for Privacy Enquiries

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by Oasis66, we strongly encourage you to reach out to us. Our team is ready to assist in Bahasa Malaysia.

You may contact the Oasis66 customer support team via:

  • Live Chat: Available 24/7 directly from the oasis66 website or app.
  • Email: [email protected] (response within 1–2 business days)

We are committed to responding to every privacy enquiry transparently, promptly and responsibly. Your trust in Oasis66 is something we value and will never take lightly.

For more information about your rights and how we manage the platform overall, please also refer to Terms and Conditions and the Responsible Gaming ours.

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Your Data Is Safe. Your Experience, Guaranteed.

Oasis66 builds its platform on trust. By understanding how we protect your privacy, you can now play with greater confidence and peace of mind. Join over 500,000 Malaysian players today.

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